Last updated: 27 August 2026
30 days, no questions
Every program we sell comes with a 30 day refund. Run it, and if it is not right for you, email us within 30 days of buying and we refund the full amount. You do not have to say why, send proof, or fill in a form.
This covers changing your mind. It is not limited to files that fail to download.
Digital products
Our programs are files you download and keep, and we cannot take one back once you have it. So a refund runs on trust. You keep the file either way.
We will only decline a refund if someone is plainly working the system, such as buying and refunding the same program more than once. Everyone else gets the 30 days with no questions asked.
If something is wrong with your file
If a file will not download, is corrupted, is the wrong program, or is not what the page described, tell us and we will put it right, usually by resending or correcting the file. That is separate from the 30 day refund and it is not capped at 30 days.
Your rights under the Australian Consumer Law
Nothing in this policy limits your rights under the Australian Consumer Law. Our Products come with guarantees that cannot be excluded. If a Product has a major problem, you are entitled to a replacement or refund, and to compensation for any other reasonably foreseeable loss or damage. If the problem is minor, we will fix it within a reasonable time.
More than one program
If you bought three programs on the any-three offer, the same 30 days applies to the order as a whole. Tell us inside 30 days and we refund what you paid.
How to ask
Reply to your receipt email, or email admin@programmd.co with your order number. You do not need to explain. We aim to respond within a few business days.
How refunds are paid
Refunds go back to the card or account you paid with, for the full amount you paid. Your bank or payment provider may take a few days to show it.